Privacy Policy - ConversionVerse

Introduction to Our Privacy Commitment

Welcome to ConversionVerse, your trusted platform for free online converters. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website (conversionverse.com) and its array of conversion tools. At ConversionVerse, we are committed to safeguarding your privacy, especially given that our services involve processing personal files uploaded by users across various converters. This policy applies to all interactions with our site, including our flagship YouTube converter, image to PDF converter, and the growing suite of up to 25 planned converters designed to meet diverse user needs. By accessing or using our services, you agree to the practices described herein.

What Information We Collect

ConversionVerse collects information to provide and improve our free online converters. The types of data we gather include:

• Personal Information: When you contact us via our contact form, you may provide your name, email address, and message content. This data is used solely to respond to your inquiries.
• File Data: Users upload personal files (e.g., videos, images, documents) when using converters like the YouTube converter, image to PDF tool, audio to MP3 converter, video to GIF converter, and document to text converter. We process these files to perform the requested conversion but do not store them permanently unless required for technical reasons (see Data Retention below).
• Technical Data: We collect IP addresses, browser types, device information, and usage statistics via cookies and analytics tools to enhance site performance and user experience across all converters.
• Optional Data: For future converters (e.g., PDF to Word, image enhancer, video compressor, audio equalizer, eBook converter), you may provide metadata or preferences, which we use to tailor the conversion process.

We do not sell your personal data to third parties, ensuring your trust in our secure file conversion services.

How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To process your file conversions (e.g., YouTube to MP3, image to PDF, video compression) and deliver the output files securely.
• Improvement: To analyze usage patterns and enhance the functionality of our converters, including upcoming tools like OCR scanner, batch file converter, and voice to text converter.
• Communication: To respond to your support requests or feedback submitted via the contact form.
• Advertising: To serve relevant ads (where enabled) to support our free services, adhering to strict privacy standards (see Advertising and Third Parties below).
• Legal Compliance: To comply with applicable laws and protect against fraud or misuse of our converters.

Your data is never used for purposes beyond those stated without your explicit consent.

Data Security and Protection

Protecting your personal files is our top priority. We implement robust security measures to safeguard data across all converters:

• Encryption: All uploaded files (e.g., for YouTube converter, image to PDF) are encrypted during transmission using SSL/TLS protocols.
• Access Control: Only authorized personnel can access your data, with strict protocols for converters like audio to WAV and video to MP4.
• Regular Audits: We conduct security audits to ensure the integrity of our platform, including new converters like photo to sketch and file merger tools.
• Data Minimization: We limit data collection to what is necessary for each conversion task, whether it’s a document scanner or a multi-format converter.

Despite these measures, no online service is entirely immune to breaches. In the event of a data incident, we will notify affected users promptly and take corrective action.

Data Retention and Deletion

We retain your uploaded files only as long as necessary to complete the conversion process (e.g., YouTube to MP4, image to JPEG) and deliver the output. Typically, files are deleted within 24 hours unless:

• You request a re-conversion or download, extending retention for that session.
• Legal requirements mandate longer storage (e.g., for fraud investigation).

Contact data (e.g., from the contact form) is retained for 30 days to address your inquiry, after which it is securely deleted. For converters like ePub to PDF or presentation to video, temporary storage may occur for technical processing, but we ensure prompt deletion post-use. You can request data deletion at any time by emailing support@conversionverse.com.

Advertising and Third Parties

ConversionVerse is supported by advertising revenue to offer free online converters. We partner with third-party ad networks (e.g., Google AdSense) to display ads, which may use cookies to deliver personalized content. However:

• We do not share your personal files or sensitive data with advertisers.
• Ad data is anonymized and complies with privacy laws like GDPR and CCPA.
• You can opt out of personalized ads via your browser settings or our cookie consent tool (to be implemented).

We are not responsible for the privacy practices of third-party advertisers. Review their policies for details. This transparency ensures our ad revenue model supports your free access to converters like video to audio and image resizer without compromising your privacy.

User Rights and Choices

You have the following rights regarding your data across all ConversionVerse converters:

• Access: Request a copy of your data by contacting us.
• Correction: Update inaccurate information via the contact form.
• Deletion: Request removal of your data, subject to legal obligations.
• Opt-Out: Withdraw consent for non-essential data use (e.g., analytics) at any time.

To exercise these rights, email support@conversionverse.com. We aim to respond within 48 hours, ensuring your control over data used in tools like PDF editor and audio trimmer.

Children’s Privacy

ConversionVerse is not intended for children under 13. We do not knowingly collect data from minors. If we discover such collection, we will delete it immediately and notify parents. Parents concerned about their child’s data should contact support@conversionverse.com. This applies to all converters, including educational tools like text to speech or math equation solver.

International Data Transfers

Your data may be processed in servers located outside your country, including the United States, to support our global converter services (e.g., video downloader, image cropper). We ensure compliance with international privacy standards (e.g., EU-US Privacy Shield) and implement safeguards like encryption for cross-border transfers.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our converters or legal requirements. Significant updates will be notified via email or a prominent notice on our site. The latest version is always available at /privacy. Your continued use of ConversionVerse after updates constitutes acceptance of the new terms, covering all tools from YouTube converter to file splitter.

Contact Us for Privacy Concerns

For questions, concerns, or to exercise your privacy rights, reach out to us at:

• Email: support@conversionverse.com

We are committed to addressing your privacy needs across all conversion services promptly.